If you send me an e-mail: I usually respond to e-mails within a week. Much of my work is away from a computer and so I am not able to answer straight away. If I am away on professional development or holiday, you will receive an automatic e-mail response informing you when I will return to work.

If you send me a text: I usually respond to texts within a week unless I am away on professional development or holiday. If I am away, you will not receive any response until I get back to work. If you don't receive a response to your text, please send me an e-mail.

Important: If you do not want me to respond to your e-mail, call or text, please tell me explicitly in your message.
I am the only person who has access to my e-mails.. However emails are generally not guaranteed to be secure. Therefore, please do not include personal or sensitive information about you or a child.

Please note that I need 48 hours notice (2 working days) if you need to cancel an appointment, otherwise the fee may be charged for the missed session.

I do not offer a crisis service.
If you or a child you care for are experiencing suicidal thoughts and are making plans to end your life, please go to your nearest A&E.
If you or a child you care for are severely depressed, please go to your GP.
If you or a child you care for are experiencing emotional difficulties and need to speak to someone without delay, please call The Samaritans on 116 123.